Privacy Policy

At Al Shifa Ayush Hospital, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, including any communication via WhatsApp, email, phone, or social media platforms.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Email address
Phone number
Age / Gender
Location
Medical history (shared during consultation or form submissions)

b. Technical Information

IP address
Browser type
Device information
Cookies and usage data (to improve our website)

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and appointment requests
Provide medical advice and treatment
Improve our services and website performance
Communicate through WhatsApp, phone, or email with updates and reminders
Maintain internal records and comply with legal requirements

3. Sharing of Information

We do not sell, trade, or rent your personal data to third parties. We may share data:

With our authorized doctors and staff, for treatment purposes
With trusted service providers who assist in communication (e.g., WhatsApp Business API, email service providers)
If required by law, regulation, or court order

4. Use of WhatsApp & Other Messaging Platforms

If you choose to contact us via WhatsApp or similar platforms:

Your phone number and message content will be processed through that service’s platform
Communication is governed by WhatsApp’s privacy policy
We will only use such platforms to send health-related reminders, updates, or appointment follow-ups with your consent

5. Cookies

We may use cookies to enhance user experience. Users may choose to set their web browser to refuse cookies or alert them when cookies are being sent.

6. Data Security

We implement appropriate security measures to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may:

Request access to your data
Request correction or deletion of your information
Withdraw your consent for communication at any time

To do so, please contact us at:
📧 alshifaayushkdnlhealth@gmail.com
📞 +91 9042225333

8. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Updates will be posted on this page with a new effective date.

9. Contact Us

Al Shifa Ayush Hospital
NO.11, MAIN ROAD, TIRUNELVELI
KADAYANALLUR,
Tamil Nadu, India

📧 alshifaayushkdnlhealth@gmail.com
📞 +91 9042225333